Now, if you are still having the problem at this point, and you are sure it isn't the modem/router that is the problem. Then you need to see if your tablet needs a different network.Ĩ. You should see a listing for 'Frequency' which will tell you which it is, 2.4GHz or 5.0GHz. Locate the network they are connected to and tap it to open the info. For a phone or tablet that is connecting, go into 'Settings' and then 'WiFi'. You should be able to find the info in the devices that can connect. You need to check and see which one your device uses/needs and which one the other devices are connecting on. Older devices tend to only access 2.4GHz ones where as many newer devices can access either, at least of they are both turned on within the device. It actually may be the type of WiFi they are broadcasting on and not your device. If you don't make sure it is turned off, the device can keep trying to switch to 'Data' when you try and use 'WiFi'.ħ. Make sure you have 'Data' turned off on the device when using 'WiFi' (that is if you have a plan with data through your tablet).

It may be what is going in and out rather than the tablet.Ħ. Once the modem/router is fully 'up' again, reboot the tablet and re-input the WiFi data.ĥ. If the problem persists, check your time and date on the tablet to make sure it is correct.Ī. Update the firmware and any apps that need updating on the tablet.ģ. NOTE: If none of the following work to resolve the problem, and if the tablet is under warranty, I would contact the manufacturer.ġ.

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